Question 1

Is SPAN really free?

Accepted Answer

Yes — and always will be. SPAN's core features are free by design, not as a promotion. No subscription, no commission, no hidden fees.

Question 2

Who is SPAN for?

Accepted Answer

SPAN is built for freelancers and microbusinesses — barbers, designers, plumbers, photographers, tutors, and anyone who works independently. Seekers (people looking to hire) are also welcome.

Question 3

How do bookings work on SPAN?

Accepted Answer

Clients request a time through your profile. You receive a notification, confirm or suggest another time, and the booking is locked in. No back-and-forth on WhatsApp.

Question 4

How do payments work on SPAN?

Accepted Answer

Payment is handled directly between you and the provider. You can pay in cash or by any method the provider accepts — SPAN does not process payments.

Question 5

Do I need technical skills to use SPAN?

Accepted Answer

Not at all. You can set up your SPAN profile in under 5 minutes with no technical knowledge required.

Question 6

Is SPAN available outside Lebanon?

Accepted Answer

SPAN is launching in Lebanon first. Expansion is planned — stay tuned.

Question 7

How do I report a problem or abusive user on SPAN?

Accepted Answer

Use the Report button on any profile, post, or message directly in the app. Our moderation team reviews every report within 24 hours.

Question 8

Is the SPAN app available now?

Accepted Answer

Yes — SPAN is available on the App Store for iPhone. Search for "SPAN for Freelancers" or download it directly from https://apps.apple.com/us/app/span-for-freelancers/id6762391831. Android is coming soon.

التواصل والدعم: احصل على المساعدة في SPAN